Shipping policy
Processing time
Every order is checked by our team and packed ready to give. Orders usually ship within 1–3 business days. You'll get an email with tracking as soon as your order ships.
United States
- Free standard shipping on orders of $70 or more. That includes every mahjong tile set.
- Standard shipping on orders under $70: $8.00
- Express shipping: $15.00
International
We ship to select countries, including Canada, the UK, much of Europe, Australia, New Zealand, Japan, Korea, Singapore and Hong Kong. Shipping rates are calculated at checkout. Customs duties, taxes and import fees are set by the destination country and are the buyer's responsibility.
Damaged or missing items
If your order arrives damaged or something is missing, email us within 7 days of delivery with your order number and a photo, and we'll make it right.
Questions?
Email teatimemahjongco@gmail.com and we'll help.